This Privacy Policy explains how Fortus Technologies, Inc. (“Fortus”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit fortuslogic.com or contact us through it.
Who we are
Fortus Technologies, Inc. is a sourcing and manufacturing solutions company based in Franklin, Tennessee. We are the party responsible for the personal information collected through this website. Our mailing address is PO Box 680727, Franklin, TN 37068-0727.
Scope of this policy
This policy applies to information collected through this website. It does not cover information we receive offline or through separate business agreements, which are governed by the terms of those agreements.
Information we collect
Information you give us
When you use our contact form or otherwise get in touch, you may provide:
- Your name, email address and phone number
- Your company name and role, if you choose to include them
- The content of your message or enquiry
- Files you attach, such as drawings, CAD models, specifications or photographs
- The manufacturing process you were viewing, if you reached the form from our Design Guide
Information collected automatically
Like most websites, our hosting provider automatically records technical information when you visit, such as your IP address, browser type, device type, the pages you request, the referring page and the date and time of each request. This information is used to deliver the site, keep it secure and diagnose problems.
We may also use cookies and similar technologies, including analytics cookies, as described in our Cookie Policy.
How we use your information
We use personal information to:
- Respond to your enquiries and prepare quotations you request
- Evaluate your project requirements and communicate with you about them
- Operate, maintain, secure and improve this website
- Understand, in aggregate, how visitors use the site
- Comply with legal obligations and protect our rights
We do not use the information you submit for automated decision-making, and we do not sell it.
Confidentiality of drawings and technical documents
We understand that the drawings, models and specifications you send us often contain confidential and proprietary information. Files submitted through this website are treated as confidential business information. They are accessible only to authorized Fortus personnel and are shared with manufacturing partners only to the extent needed to evaluate your project or prepare your quotation, or as you direct. Where a project requires it, we are happy to sign a mutual non-disclosure agreement before you share detailed technical data.
How we share information
We share personal information only in the following circumstances:
- Service providers who help us run this website and our business, such as our web hosting provider, email delivery services and, where enabled, website analytics. They may use the information only to provide services to us.
- Manufacturing and sourcing partners, to the extent necessary to evaluate your project or prepare a quotation, and subject to confidentiality obligations.
- Legal and safety reasons, where disclosure is required by law, regulation or legal process, or is necessary to protect the rights, property or safety of Fortus, our clients or others.
- Business transfers, in connection with a merger, acquisition or sale of all or part of our business, in which case the information remains subject to this policy.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Cookies and analytics
Information about the cookies and similar technologies used on this site, and how to control them, is set out in our Cookie Policy.
How long we keep information
We keep personal information only for as long as it is needed for the purposes described in this policy. Enquiries that do not lead to a business relationship are deleted when they are no longer needed. Information relating to quotations, orders and ongoing business relationships is kept for as long as that relationship continues and afterwards as required for legal, accounting or warranty purposes. Server logs are kept for a limited period for security and troubleshooting.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted (HTTPS) connections to this website, restricted access to submitted files and reputable hosting infrastructure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask us to:
- Tell you what personal information we hold about you and provide a copy
- Correct information that is inaccurate or incomplete
- Delete your personal information, subject to any records we are required to keep
- Stop sending you marketing communications, if we send any. You can also use the unsubscribe link in any such email.
Depending on where you live, including certain U.S. states, you may have additional rights under local privacy laws. We will honor those rights as required by law and will not discriminate against you for exercising them. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
Visitors outside the United States
This website is operated from the United States and the information we collect is processed and stored in the United States. If you access the site from another country, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Children
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to other websites
This site may link to or embed content from third-party websites and services, such as video players and maps. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be reflected on this page.
Contact us
If you have questions about this policy or wish to exercise your rights, contact us:
- Through our contact form
- By phone: 615.591.6842
- By mail: Fortus Technologies, Inc., PO Box 680727, Franklin, TN 37068-0727